Common bugs & fixes

upgrade my current Spotify account or create a new one

You can upgrade your current Spotify account to premium ONLY if you haven't joined a family plan within the last 12 months. Spotify prohibits joining a family plan more than once a year. If you've already joined a family plan within this time frame, you'll need to provide a new account for the upgrade.

Renew

If you receive an email informing you that your account is no longer part of the family plan, it means you have lost your premium status. As a result, you are eligible for renewal. In this case, please visit the Renew page and enter the details of the affected account. Next, you can choose between two options:

• Simply submit the downgraded account, and the system will renew the key, making it usable again on the Upgrade page.

• Alternatively, provide a new email that is not linked to any existing Spotify account, along with a new password. The system will then create and upgrade a new account, importing your Liked Songs, Playlists, and Followings.

In the case of the second option, it is your responsibility to securely save your new password. If you lose access to your account due to a forgotten password, your upgrade key will become unusable and cannot be recovered.

Availability in Your Country

We update our stock with accounts from various countries on a weekly basis. However, please note that certain countries might be more challenging to restock. You can still upgrade your account by selecting an other country. Keep in mind that it may result in minor variations in the music catalog available to you.

Upgrade/Renew in progress

The Upgrade/Renew is in progress, in a few minutes you will automatically receive the result.

Account in queue

The Upgrade/Renew request has been added to the waitlist, as soon as it's your turn your account will be renewed/upgraded automatically.

Out of Stock

The country you specified during the Upgrade is now out of stock, please use a different country or wait a restock.

Invalid Account Details

The details you have provided are incorrect, please check that your account Email/Username and Password are correct.

12 Months

Spotify does not allow entering a family more than once a year, so in this case you will need to provide a new account.

Already Premium

The account you have provided is already Premium and therefore cannot be upgraded.

System Error

The system encountered an error that cannot be translated, in this case it tries to send the Upgrade/Renew request again.